Coaching Designed By Women, For Women
For high-potential women leaders looking to increase their impact within their organization and community, Questage® One-on-One Coaching packages offer the support, accountability, and mentorship necessary for growth. Heavy on results, Questage® Coaches Janis Milham and Kris Harmelink help women leaders increase their impact in their roles and actualize their full power and potential.
Customized to your needs, as well as to your personal and professional aspirations, Questage® One-on-One Coaching is the best gift you can give yourself if you are seeking to grow your leadership. Coaching packages typically last six to twelve months. Some of the benefits of one on one coaching are:
Career Performance
With Janis and Kris at your service, you will learn how to navigate and grow a purposeful, fulfilling career while embracing your power to reach the next level.
Presence & Confidence
With Janis or Kris as your coach, you will learn how to navigate and grow a purposeful, fulfilling career while embracing your power to reach the next level.
Brand Elevation
We will help you define and better execute your “personal brand” as a high-impact, high-potential leader in order to position yourself as a confident thought leader in your organization. Your coaches will also support your leadership and career goals with custom development plans to enhance and support your career runway.
The High Impact Women’s Leadership Team
Janis Milham
Janis Milham is a regarded leader with over 30 years of experience at Marriott International where she achieved success in a series of high-level roles. Her most recent role was Senior Vice President and Global Brand Leader where she led vision, strategy and execution for all facets of global brand positioning, strategy, product design, guest experience programming and marketing for seven of Marriott’s 30 brands.
Janis was the founding member of Marriott’s San Franciso Bay Area Diversity Council and has been a longtime leader of Women’s Leadership Initiatives, which is a passion of hers. She holds a Diversity & Inclusion Certification from Cornell University. She completed over 82 hours of coaching training from the Co-Active Training Institute, which is accredited by the International Coach Federation, as she believes coaching skills are some of the best leadership skills you can acquire. She is also a certified practitioner of the IEQ9 Integrative Enneagram assessment. As an Executive Coach, Janis works with leaders and teams to be the best versions of themselves.
Kris Harmelink
Kris is a recognized strategic sales and leadership expert with over 25 years of experience at Marriott International, a Fortune 160 company. Kris specializes in leadership coaching and transitioning for all levels of leaders as an executive coach, leadership coach, and team dynamics facilitator. She provides one-on-one and group coaching to clients of all levels including high potential emerging leaders to VP and C-level.
She holds a host of credentials to include the Associate Certified Coaching (ACC) Certification from the International Coach Federation, Executive Coaching Certification from the Center of Executive Coaching and Certified IeQ9 Enneagram Practitioner.
As a sales executive and single full-time mother, she personally and professionally understands the unique current challenges leaders face and approaches them very holistically. Her executive acumen—paired with a humble authentically connective approach—allows her to gain credibility quickly with high potential leaders.
Kris was involved in many of Marriott’s Women’s Advocacy initiatives. As an advocate for women and the community, she volunteers through various women’s groups and organizations supporting working mothers.
Victoria Cramer
Victoria is a dynamic energetic keynote speaker, executive coach, and leadership strategist dedicated to helping individuals, teams, and organizations to upskill their capabilities and drive engagement. With a 30-year background in hospitality, a decade of expertise in keynote speaking and coaching, three Amazon best-selling books, and the equivalent of a PhD in resilience from battling cancer and raising twins, she delivers compelling insights rooted in real-world experience, blending researched-backed strategies with engaging storytelling.
Victoria has spent many years empowering leaders to navigate change, cultivate resilience, and drive meaningful results. She is known for her no-nonsense, humorous and inspiring approach and challenges clients to step out of their comfort zones to foster both personal and professional growth. She creates lasting impact through keynote speeches, workshops, and one-on-one or team coaching and empowers audiences to embrace change, lead with authenticity, and take decisive action. She will shock and surprise you with her “Do Epic Shit” approach combined with her deep understanding of emotional intelligence at it’s best.
Victoria is a health-centered leader who is also a competitive athlete. She can be found mountain biking, racing bikes, doing Pilates, stand up paddleboarding, conducting health retreats, yoga classes, and snow skiing or scuba diving. She, her husband, and twin girls, spend time thinking big by being outdoors and exploring the world athletically and culturally. Victoria studied Communication at the University of Arizona, has many certified trainer and content design designations, as well as being certified as an IeQ9 Enneagram Practitioner. She won several awards over her 20-year Marriott career for being a leader that drives results with teams.
Jennie Benzon
Jennie Benzon is an accomplished leader with over 30 years of experience at Fortune 500 companies like Marriott International and McDonald’s Corporation. She most recently served as Managing Vice President, Owner & Franchise Services at Marriott International. In that role, she led seven hotel brands and guided franchise strategies across thousands of hotels in the Americas. She is known for her visionary yet practical leadership style that drives growth and fosters strong partnerships.
During her Marriott tenure, she led major initiatives to enhance franchise operations and overall brand performance. She was instrumental in launching new lifestyle hotel brands and driving company-wide improvements in product quality and consistency. A champion for diversity and inclusion, Jennie co-founded the Marriott Headquarters Women’s Leadership Network in 2015 to mentor and elevate women leaders.
Earlier in her career at McDonald’s Corporation, Jennie managed a $770 million region encompassing several hundred restaurants and consistently improved operations and guest experience. She led the rollout of major operational innovations and was honored with McDonald’s prestigious President’s Award, given to the top 1% of its global leadership. She also received the McDonald’s Women’s Leadership Network Award for her commitment to developing others.
After a distinguished corporate career, Jennie transitioned into executive coaching to share her expertise and passion for developing leaders. She earned her certification in leadership coaching from Georgetown University and is also a certified Enneagram practitioner—credentials that complement her real-world experience. In her coaching practice, Jennie brings a warm, insightful approach to helping executives and emerging leaders achieve their full potential. She remains especially passionate about mentoring women and advocating for their advancement in the workplace, carrying forward this dedication from her corporate career.
Cris Johnson
Cris Johnson is a Hospitality Leadership Advisor and Executive Leadership Coach with deep experience in the hospitality industry. She recently retired from Marriott International, where she served as Area Vice President of North America Franchising, leading complex operations and partnering closely with owners, executives, and leadership teams across the organization.
Today, Cris partners with organizations and individual leaders to build strong, culture-driven teams that deliver results while sustaining trust, accountability, and engagement. She is an IEQ-accredited Enneagram coach and integrates self-awareness with practical leadership application. Cris provides one-on-one executive coaching and leadership advisory support, helping leaders strengthen both their leadership presence and the cultures they create.
Testimonials
“Janis was my coach/mentor for two years, and what a difference she has made on my career, my approach, and the way that I look at my areas of opportunity! Janis is able to use her own experiences as a woman in an executive role, and her journey to get there to help mentor and provide examples that put into practice what I could be facing as well. She asks the right questions that get me thinking what the true issues are and gives me the homework and coaching to arrive and the solutions or potential ideas. Personally, I have grown so much the last two years, thanks in big part to her support, guidance, and honest and brilliant advice.”
“Janis has been my mentor/coach for over 13 years. She has navigated me through many ups and downs professionally. Her insight, wisdom, ability to help me see things from a different perspective and her willingness to tell you things you don’t always want to hear have been invaluable. I owe a lot of who I am as a leader to Janis’s coaching.”
“Kris helped me gain clarity to further understand my communication style and how I can elevate it to gain more alignment with the other members on my team.”
“After spending a one-hour coaching session with Kris; I gained clarity on a question I had been struggling with for over 6 months.”
“Kris and I have the same Enneagram Profile. I feel like she “gets” me and knows what my strengths are and what areas I’m challenged with as a leader. I have an open, safe and confidential place to land with her. The time we have together allows me to unpack the stressors that come with leading a virtual team and how I can be a stronger leader.”
“Like many in hospitality and tourism, I found myself at a pathway I didn’t expect after my job was eliminated. New to direct leadership and a recognized top 5% sales professional for Marriott, I was interviewing for both types of positions. Kris was a sounding board for my interviews that provided thought provoking questions to support my expectations, educated me on the latest and time proven leadership successes in our current landscape to help drive the conversations, and thoughtfully reviewed and recommended strategy on my portfolio. With her involvement in the world of leadership and executive business, Kris does a masterful job of formulating plans and connecting the dots – to support her clients navigation of both leading up to and during a high intensity interview. She coaches with passion, empathy and vulnerability and I can without a doubt say she was the driving force behind my success with both positions!”