QUESTAGE® GROWTH FOR LEADERS AT EVERY STAGE
The most effective, admired, and impactful leaders are constantly seeking personal and professional development in their lives, no matter what age and stage in their careers. That is why Questage® exists, to help leaders level-up their impact in their companies, their communities, and in the world.
Founded by Master Certified Coach Allan Milham, Questage® provides customized, results-oriented coaching services to help individuals, teams, and organizations reach new heights. Our approach creates potential for accelerated, integrative, and sustainable development that drives a real, measurable impact.
Whether you are looking for individual high impact leadership coaching, team development using the proven Integrative Enneagram framework, or diversity and inclusion consulting, Questage® is here to help. Programs are led by certified coaches, professional mentors, and experienced business leaders with decades of success at the highest levels of corporate America.
One-on-One Executive Leadership Coaching
The key to heightening your potential and impact as a leader is to have a personalized development path based on your unique values and needs. It also helps to have a coach who can help you tap into subtle yet powerful pathways to actualizing your full development. That is why Questage® is different, and why we promise results that will have a noticeable and meaningful impact on your life and career.
Questage® Executive Leadership Coaching focuses on whole leader development. Utilizing best in class assessments and reflective exercises, Questage coaches develop personalized growth and development strategies tapping into the heart of what makes an effective leader so you can level-up your impact at every stage.
We work with emerging leaders, senior and C-Suite executives to develop a set of desired outcomes that will address behavioral shifts to elevate your leadership impact and potential. We help you integrate new leadership techniques using your work and life as a laboratory for effective change. As you begin to lead differently (and with greater consistency) you will develop sustainable behaviors, attitudes, and actions for a lifetime of impactful leadership.Questage Executive Leadership Coaching Program varies from six to twelve months in length.
- Expand your communication impact for different audiences knowing when to manage (directive), when to lead (motivate and inspire) and when to coach (curious, empowering) for greater impact and internal confidence.
- Elevate your leader presence to assume greater confidence with key stakeholders and recognition as a critical organizational asset.
- Calibrate personal authority as a leader, allowing you to have greater access to persuading and influencing stakeholders within and outside the organization.
- Define and implement your “brand” by strengthening key leadership behaviors in your role so key stakeholders see you as a confident thought leader with a high career ceiling.
- Improve your work-life integration by prioritizing key priorities such as health, family, and things that are important to you personally and professionally.
High-Performance Team Dynamic Program
Teams are facing unprecedented challenges in our current work environments. The complexities of achieving business goals, revenue targets, and shareholder promises require elevated performance and strong team dynamics to achieve business goals successfully. Under the best working conditions, elevating to high performance requires commitment, trust and focus; in the midst and aftermath of a global pandemic, the stakes are even higher.
The Questage High-Performance Team Dynamic Program uses the powerful, scientifically validated Integrative Enneagram framework as a roadmap for elevating overall team performance quickly by understanding individual motivations and how they impact group dynamics.
This interactive, team-based experience promises to help high-functioning teams reach new heights by empowering stakeholders with a deeper understanding of themselves, each other, and their individual and collective pathways to grow and develop.
As the only executive team building program of its kind, the Questage High-Performance Team Dynamic program helps managers, directors, and C-suite officers strengthen their resolve as a high-impact group by unleashing their full, collective potential. This program does not revolve around typical team bonding exercises that leaders are exposed to at corporate retreats and professional development seminars; rather, our executive team building program aims to elevate group performance by helping each member learn how to bring out the best in themselves and their peers.
- Each Team member learns their core motivations tied to their individual strengths and development opportunities, to increase individual and team output, performance, and impact.
- Integrative Enneagram results produce a Team Profile that reveals the team’s core motivations, strengths, blind spots, and possible challenges, allowing the group to define and elevate its brand as a high-functioning, high-impact, high-performance leadership team.
- Action plans are created to address specific issues to elevate individual and team dynamic awareness, build on the team strengths and address possible challenges.
Leadership Development for High Potential Women
Women hold unique potential as leaders yet often struggle stepping into their true power and actualizing their full impact as business professionals. Questage® High Impact Women’s Leadership programs combine hard-won insights, the power of community, and the benefits of professional mentorship to help guide and develop women seeking the path to purposeful, impactful leadership.
By addressing the emotional and spiritual elements of leadership, as well as the business needs, Questage® High Impact Women’s Leadership roundtables & one on one coaching help actualize the whole woman leader to drive maximum impact.
Each program is led by professional coaches and mentors who have walked in your shoes.
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Meet our Coaches
At Questage®, our coaches are accomplished business professionals that serve those who have made their mark as high impact leaders, as well as those thirsting to do so. Questage® stands out from other professional development, mentorship, and coaching providers as being proven high-impact leaders themselves, committed to serving—and connecting—others who desire to harness their power and influence for both self-actualization and the greater good of their organizations, communities, and the world.
Allan Milham
Allan’s career is distinguished by being among 3% of professional coaches in the International Coach Federation (ICF) to receive the Master Certified Coach (MCC) designation (2004-2023). Allan has more than 25 years of experience impacting top-performing teams and individuals in corporate settings ranging from startups to Fortune 50 companies.
Allan has logged over 15,000 hours working with top performers and their teams, from U.S. Olympians to senior executives, from start-ups to Fortune 50 companies. He is also the author of Bold Moves, Out of the Question: How Curious Leaders Win and Who Are You…When You Are BIG?
Prior to starting his own company, Allan served as a consultant for one of the world’s leading career transition firms, Drake Beam Morin. He has held key leadership positions for Marriott International and TMI USA, an international human resource consulting firm focused on performance management, customer service, culture change, and human relations.
Allan holds a graduate degree in Counseling Psychology and has studied with Dr. Martin Seligman, the leading thinker on positive psychology. He is a certified practitioner of the Integrative Enneagram (ie9) Instrument.
Janis Milham
Janis Milham is a regarded leader with over 30 years of experience at Marriott International where she achieved success in a series of high-level roles. Her most recent role was Senior Vice President and Global Brand Leader where she led vision, strategy and execution for all facets of global brand positioning, strategy, product design, guest experience programming and marketing for seven of Marriott’s 30 brands.
Janis was the founding member of Marriott’s San Franciso Bay Area Diversity Council and has been a longtime leader of Women’s Leadership Initiatives, which is a passion of hers. She holds a Diversity & Inclusion Certification from Cornell University. She completed over 82 hours of coaching training from the Co-Active Training Institute, which is accredited by the International Coach Federation, as she believes coaching skills are some of the best leadership skills you can acquire. She is also a certified practitioner of the IEQ9 Integrative Enneagram assessment. As an Executive Coach, Janis works with leaders and teams to be the best versions of themselves.
Kris Harmelink
Kris is a recognized strategic sales and leadership expert with over 25 years of experience at Marriott International, a Fortune 160 company. Kris specializes in leadership coaching and transitioning for all levels of leaders as an executive coach, leadership coach, and team dynamics facilitator. She provides one-on-one and group coaching to clients of all levels including high potential emerging leaders to VP and C-level.
She holds a host of credentials to include the Associate Certified Coaching (ACC) Certification from the International Coach Federation, Executive Coaching Certification from the Center of Executive Coaching and Certified IeQ9 Enneagram Practitioner.
As a sales executive and single full-time mother, she personally and professionally understands the unique current challenges leaders face and approaches them very holistically. Her executive acumen—paired with a humble authentically connective approach—allows her to gain credibility quickly with high potential leaders.
Kris was involved in many of Marriott’s Women’s Advocacy initiatives. As an advocate for women and the community, she volunteers through various women’s groups and organizations supporting working mothers.
Victoria Cramer
Victoria is a dynamic energetic keynote speaker, executive coach, and leadership strategist dedicated to helping individuals, teams, and organizations to upskill their capabilities and drive engagement. With a 30-year background in hospitality, a decade of expertise in keynote speaking and coaching, three Amazon best-selling books, and the equivalent of a PhD in resilience from battling cancer and raising twins, she delivers compelling insights rooted in real-world experience, blending researched-backed strategies with engaging storytelling.
Victoria has spent many years empowering leaders to navigate change, cultivate resilience, and drive meaningful results. She is known for her no-nonsense, humorous and inspiring approach and challenges clients to step out of their comfort zones to foster both personal and professional growth. She creates lasting impact through keynote speeches, workshops, and one-on-one or team coaching and empowers audiences to embrace change, lead with authenticity, and take decisive action. She will shock and surprise you with her “Do Epic Shit” approach combined with her deep understanding of emotional intelligence at it’s best.
Victoria is a health-centered leader who is also a competitive athlete. She can be found mountain biking, racing bikes, doing Pilates, stand up paddleboarding, conducting health retreats, yoga classes, and snow skiing or scuba diving. She, her husband, and twin girls, spend time thinking big by being outdoors and exploring the world athletically and culturally. Victoria studied Communication at the University of Arizona, has many certified trainer and content design designations, as well as being certified as an IeQ9 Enneagram Practitioner. She won several awards over her 20-year Marriott career for being a leader that drives results with teams.
Jennie Benzon
Jennie Benzon is an accomplished leader with over 30 years of experience at Fortune 500 companies like Marriott International and McDonald’s Corporation. She most recently served as Managing Vice President, Owner & Franchise Services at Marriott International. In that role, she led seven hotel brands and guided franchise strategies across thousands of hotels in the Americas. She is known for her visionary yet practical leadership style that drives growth and fosters strong partnerships.
During her Marriott tenure, she led major initiatives to enhance franchise operations and overall brand performance. She was instrumental in launching new lifestyle hotel brands and driving company-wide improvements in product quality and consistency. A champion for diversity and inclusion, Jennie co-founded the Marriott Headquarters Women’s Leadership Network in 2015 to mentor and elevate women leaders.
Earlier in her career at McDonald’s Corporation, Jennie managed a $770 million region encompassing several hundred restaurants and consistently improved operations and guest experience. She led the rollout of major operational innovations and was honored with McDonald’s prestigious President’s Award, given to the top 1% of its global leadership. She also received the McDonald’s Women’s Leadership Network Award for her commitment to developing others.
After a distinguished corporate career, Jennie transitioned into executive coaching to share her expertise and passion for developing leaders. She earned her certification in leadership coaching from Georgetown University and is also a certified Enneagram practitioner—credentials that complement her real-world experience. In her coaching practice, Jennie brings a warm, insightful approach to helping executives and emerging leaders achieve their full potential. She remains especially passionate about mentoring women and advocating for their advancement in the workplace, carrying forward this dedication from her corporate career.
Craig Child
With over 20 years of leadership experience in the medical device industry, Craig is a seasoned leadership coach dedicated to empowering leaders to achieve transformative growth. His coaching approach is grounded in clients’ values and strengths, helping them unlock their full potential and drive meaningful impact within their organizations.
Prior to becoming a coach, Craig held senior leadership roles in Human Resources at Intuitive Surgical, where he led high-performing teams and drove initiatives that supported rapid global business expansion. His firsthand experience navigating complex and fast-paced environments gives him deep insight into the real-world challenges today’s leaders face.
Craig holds a B.S. in Psychology from the University of Oregon and an M.B.A. from Colorado State University, where he developed a strong foundation in interpersonal dynamics, leadership theory, and business strategy. He is certified through the Hudson Institute of Coaching and holds an Associate Certified Coach (ACC) credential from the International Coaching Federation. He has worked with clients ranging from emerging leaders to C-suite executives, tailoring his approach to support each individual’s unique goals and growth path.
Beyond his professional work, Craig is passionate about spending time with his family and giving back through community volunteerism—reflecting his belief in holistic development and
purposeful living.
Craig’s mission is to inspire and equip leaders to lead with authenticity, resilience, and vision—fostering organizations where both people and performance thrive.
Cris Johnson
Cris Johnson is a Hospitality Leadership Advisor and Executive Leadership Coach with deep experience in the hospitality industry. She recently retired from Marriott International, where she served as Area Vice President of North America Franchising, leading complex operations and partnering closely with owners, executives, and leadership teams across the organization.
Today, Cris partners with organizations and individual leaders to build strong, culture-driven teams that deliver results while sustaining trust, accountability, and engagement. She is an IEQ-accredited Enneagram coach and integrates self-awareness with practical leadership application. Cris provides one-on-one executive coaching and leadership advisory support, helping leaders strengthen both their leadership presence and the cultures they create.
Chris Canizaro
For more than 25 years, Chris Canizaro has helped shape exceptional customer experiences and drive operational excellence for leading organizations in the hospitality industry. With deep expertise in customer service design and process improvement, he is passionate about using innovative, technology-driven solutions to elevate consumer engagement and deliver measurable business results.
Chris spent the majority of his career with Marriott International, where he held a variety of roles across hotel operations, information technology, and global brand management. His blend of hands-on operational experience, analytical insight, and an authentic, approachable style makes him a distinctive and engaging presenter and facilitator.
A certified practitioner of the iEQ9 Integrative Enneagram, Chris understands the complex challenges today’s leaders face. He is committed to equipping leaders and teams with the awareness, confidence, and practical tools they need to navigate those challenges and succeed.
Testimonials
“Working with Janis gave me an opportunity to explore a safe yet challenging space for learning and growing as a leader. She guided me through the process of identifying my leadership shadow and the impact it has on others. Janis pushed me to step outside of my comfort zone and challenged the way I was accustomed to operating and leading. By completing executive coaching, I have noticeable improvements to my emotional intelligence, I have found my team members to be more engaged and have grown beyond expectations personally and professionally. This process has taught me a new level of awareness, bringing simplicity to the work I do each day and balance to myself and my team. Janis is personable in her approach, professional in her delivery and has experienced first-hand what it means to be an effective leader. I cannot give a higher recommendation for executive coaching than working with Janis. “
“Janis was my coach/mentor for two years, and what a difference she has made on my career, my approach, and the way that I look at my areas of opportunity! Janis is able to use her own experiences as a woman in an executive role, and her journey to get there to help mentor and provide examples that put into practice what I could be facing as well. She asks the right questions that get me thinking what the true issues are and gives me the homework and coaching to arrive and the solutions or potential ideas. Personally, I have grown so much the last two years, thanks in big part to her support, guidance, and honest and brilliant advice.”
“I had the opportunity to work with Janis and Allan of Questage in late 2022 and 2023. As a result of rapid growth, most of our HR leadership team had joined in the prior 12 months. We invited Janis and Allan to work with us to accelerate the formation of our leadership team. They were both very attentive to learning the culture of the company, the initiatives of the business and HR function, and the team’s present state. In doing so, they could effectively structure individual and group sessions to accelerate team formation. Further, their awareness of the “system” allowed them to facilitate discussions and lean into vulnerabilities appropriately.”
“The Questage Enneagram & Team Dynamics program was one of the best leadership sessions in which I have participated. While the team knew each other well prior to this exercise, this program provided another level of insight explaining each team member’s core motivation which helps us understand behaviors and actions more fully. Lead by Janis and Allan, the entire experience was interactive, fun, and extremely valuable. This deeper understanding of each other and how our team can work more effectively is a game changer.”
“We have worked with Questage extensively for both Team Dynamics (at the leadership team and sub-team levels) and individual coaching for our executives. Their unique approach utilizing the Enneagram tool resulted in improved collaboration, mutual understanding and trust among the leadership team, more effective leadership and coaching strategies with the broader team, and better resilience at managing the rapid change in our space. I cannot recommend them highly enough; they have been a true partner in our team’s journey from forming to performing and beyond.”
“I recently stepped into a leadership role at a hotel where our senior team had a mix of fresh perspectives and seasoned experience. Recognizing the importance of unity and understanding among us, I knew we needed a program that would bridge those gaps and foster collaboration. With the powerful tools that Questage provides, we crafted a tailored initiative that met our team’s unique needs and aligned our aspirations. Janis played a crucial role in rallying our team and guiding us toward a shared vision of success. Together, we are not just achieving our goals but also building meaningful connections that empower us all.”
“Questage’s Team Dynamic Program gave me and my team an opportunity to pause from our day-to-day business activities to better understand our team dynamics. This virtual Program help us understand how we were each wired around individual core motivations allowing us to build synergies and embrace the uniqueness of each team member. As a result, our team alignment has never been stronger.”
“Questage’s Leadership Team Dynamics Program is a results-focused team experience with an amazing assessment process that provides the best results I have seen in 35+ years in the consumer package goods business. The program drives an immediate understanding of both my own, and my team’s, strengths related to our core motivations which helped us elevate our team performance and raise our impact as leaders.”
“Think Up values team growth and individual development so we were excited to discover Questage’s Team Dynamics Program. What started as an event for our senior team resulted in a training rollout for the entire company. The experience provided us with a common language and solid framework for increasing empathy in the workplace. The outcomes allow us to focus on our individual and collective strengths while identifying and minimizing potential roadblocks, resulting in stronger communication, increased trust, quicker conflict resolution, and smarter decision making. The team concepts have been embraced at all levels and are an integral part of how we work together.”
“Team Building Programs come and go but experiencing Questage’s Leadership Team Dynamic Program gave us powerful tools to better navigate our business challenges. With me in a new leadership role, I can’t think of a more impactful program that allows for greater team transparency where we leverage the individual strengths and elevate the team dynamics quickly that allows us to navigate tough conversations, become more decisive and operate with greater speed and effectiveness as a leadership team”
“Allan’s passion and commitments shine through – you practice what you preach by taking risks and going for the things that matter. I also really like that you don’t shy away from the mysterious and unknowable.”
“While you were always supportive you weren’t the usual “cheerleader”. I needed a brilliant mirror and not another cheerleader. I love that you were open to my style and adjusted yours (I see a lot of template coaching).”
“Allan has a tremendous gift as an Executive Coach. For years we only met over the phone, yet it has always felt you were sitting right in front of me, being able to observe my body language and emotions as well. At times your insights were so spot on that it almost became “spooky”. Honestly, you have changed my life.”
“There was a BA (before Allan) and there is an AA (after Allan) – the latter being a better me.”
“Janis was a mentor and guide to me throughout my 5 years at Marriott. She provided me insights to challenging problems, helped me think more critically about navigating roadblocks, and provided tons of useful perspective on work and life more broadly.”
“Janis has been my mentor/coach for over 13 years. She has navigated me through many ups and downs professionally. Her insight, wisdom, ability to help me see things from a different perspective and her willingness to tell you things you don’t always want to hear have been invaluable. I owe a lot of who I am as a leader to Janis’s coaching.”
“After spending a one-hour coaching session with Kris; I gained clarity on a question I had been struggling with for over 6 months.”
“Kris has an uncanny ability to connect with people. Her skills have helped me both personally and professionally with my own ability to communicate and connect with people. Shortly after her engagement with my team, we uncovered blind spots, learned authentic communication and strengthened our team dynamics. The results were easily measured, and we are continuing to see dividends.”